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Cherokee Indian Hospital Authority is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans).  To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement

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PTI Patient Registration Clerk
Job Code:2020-02-010
Department:Patient Registration
FT/PT Status:Regular Full Time
Salary Minimum12.22
Salary Midpoint14.36
  
Position Closes:
8/13/2020

Job Responsibilities & Qualifications:
PRIMARY FUNCTION

Responsible for greeting incoming patients, conducting patient interviews, distributing and obtaining signatures for paperwork, enter pertinent information including demographic and insurance, verifying insurance eligibility, explaining services and eligibility to patients and answer the switchboard.

JOB KNOWLEDGE

Basic knowledge of eligibility requirements of the Cherokee Indian Hospital. Works closely with Supervisor and Medical Records Manager when screening for non-eligible patients. Basic Medical Terminology. Requires the ability to operate a computer, calculator, typewriter, and related office equipment. Requires knowledge of various software packages: i.e. Microsoft Excel, Word, Outlook, etc. Knowledge of interview techniques and experience in applying various policies and procedures in the performance of assigned duties. Must be able to read, research, and interpret computer data related to patient interviews and eligibility searches. Must be able to maintain specified records, files, and logs of the department. Must have excellent communication skills, both written and verbal. Requires the ability to work independently or as a member of a team. Valid NCDL required.

EDUCATION/EXPERIENCE

An Associates Degree in Business and/or Accounting, or a related field, or the equivalent combination of training, education, and experience is required. Previous data entry experience or clerical experience with customer contact of two years is required. Three to six months in the job would be necessary to become proficient in most phases of the work.