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Behavioral Health Operations Manager
Job Code:2020-08-071
Department:Analenisgi
FT/PT Status:Regular Full Time
Salary Minimum69,219
Salary Midpoint86,523
  
Position Closes:
12/3/2020

Job Responsibilities & Qualifications:
JOB SUMMARY

Provide supervision and oversight for operations and administrative functions of the behavioral
health depdE Intent, including office support, compliance, reports, data mining, analysis, dashboard, internal audits, quality assurance, training, and utilization management functions. This position is not a direct service position. This position will operate under the direction of the Behavioral Health Director. This position will serve all BH staff as a resource in the areas of administrative, compliance and operations.

EDUCATION/EXPERIENCE/QUALIFICATIONS

Required:
- Master's degree in Health Care Administration, Business Administration, Public
Health, or other related field or equivalent experience required; and,
3+ years in supervisory/management experience required; and,
1+ years carrying out operational duties for higher level management; and,
Must have advanced computer skills to include but not limited to, Microsoft Office
Suit (or equivalent); and,
Must possess a valid NC drivers' license.
Preferred:
- Healthcare experience;
- Customer service experience;
- Specific experience working with Native Americans.

JOB KNOWLEDGE:

- Ability to effectively utilize an electronic medical record and other software such as Microsoft office, payroll processing and reports. High level of ability and proficiency in use of software to generate reports, analyze and present data in useful form
Considerable originality and initiative are required in the daily performance of tasks.
- Considerable knowledge of principles, techniques, and practices of social work, social policy, services and supports which are effective for recovery from substance abuse and psychiatric symptoms. Considerable knowledge of a wide range of medical, behavioral and
psychosocial problems and their treatment.
- Considerable knowledge of governmental and private organizations and resources
in the community.
Considerable knowledge of the laws, regulations, and policies, which govern

the program.
Considerable knowledge of medical terminology, disease processes, and their treatment.
Ability to establish and maintain effective working relationships with
colleagues of other professional disciplines, and a variety of governmental and private resources and organizations in the community.
Ability to express ideas clearly and concisely and to plan and. execute work effectively.
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