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Cherokee Indian Hospital Authority is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans).  To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement

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Case Management Support/CNA
Job Code:2020-08-013
Department:215 Analenisgi Inpatient
FT/PT Status:Regular Full Time
Salary Minimum13.44
Salary Midpoint15.79
  
Position Closes:
Open Until Filled

Job Responsibilities & Qualifications:
PRIMARY FUNCTION:
? Attend 6 weeks of training in preparation for a Case Management Support position.
? Participate in 6 weeks on the job training. Works under the direction and supervision of the Primary Care Nurse Manager or designee.
? Provide a direct link for all communication between the patient, clinical, and nursing staff.
? Create, develop, and nurture culturally appropriate interactions and connections with customers, co-workers, and the community at large.
? Primary duties will be to answer incoming telephone calls, schedule patient appointments, filing, and message delivery, information retrieval, sending and receiving faxes, utilizing the copier to perform other standard office duties as assigned.
? May function as front desk clerk as directed.
? May function as float CNA.

EDUCATION, LICENSURE, CERTIFICATION, AND EXPERIENCE:
? A high school diploma or GED is required.
? Completion of a medical terminology class is preferred.
? A minimum of two years’ experience working in a clerical, administrative or health related field is preferred.
? Position will require 6 months to become proficient in most phases of the job.
? Successfully completed an accredited program in Nursing Assistant,
? Certified as a Nursing Assistant (CNA),
? Current BLS required of the position,
? Preference given to applicants who have specialized training in CNA.

JOB KNOWLEDGE:
? A practical knowledge of CIH’s organization and services, the basic rules and regulations governing visitors and patient treatment, HIPPA and practical knowledge of standard procedures, and medical terminology.
? Knowledge of typing and basic computer skills. Familiarity with computerized based appointment scheduling, referral and diagnostics scheduling packages in RPMS.
? A good working knowledge of terms describing diseases, medical and surgical procedures, as well as, standard abbreviations used by medical staff.
? A thorough knowledge of recording and referral procedures.
? Good communication skills to facilitate the relaying of medical information to members of the Primary Care Team and other services of the hospital.
? Requires the ability to organize work, deal effectively with the public, and communicate effectively, both verbally and in writing.
? Knowledge and skill to perform basic clinical nursing care to acutely ill patients and assist patients in their daily living activities.
? Knowledge and skill to assist the primary care provider in treatment and examinations performed in the Outpatient, ER, or Inpatient setting.
? A practical knowledge of performing prescribed treatment plans such as dressing changes or soaks.
? Knowledge of proper handling and collection of specimens, performing vital signs and recognizing abnormal values.
? Basic knowledge of diseases and illnesses and the ability to recognize and report changes in the patient's condition to the registered nurse.
? A practical knowledge of the medical facility's organization and services, the basic rules and regulations governing visitors and patient treatment, COBRA, and practical knowledge of standard procedures, medical records, and medical terminology.
? A basic knowledge of diseases, medical and surgical procedures, as well as standard abbreviations used by the medical staff.
? A thorough knowledge of recording and documenting medical information.
? Knowledge and skills in operating specialized medical equipment, such as suction pumps, oxygen equipment, etc.