The technologist specializes in using medical imaging equipment to produce images of tissues, organs, bones, and vessels; including head, spine, trunk and extremities in both X-Ray and CT. The purpose of this position is to perform Radiology and CT examinations and apply advanced skills appropriate for the position within assigned functional area to meet the more complex requirements of the position. They will produce high quality images for interpretation by Radiologists that meet the standards established by the CIHA Radiology Department. This requires competence, as determined by competency assessments, in a variety of imaging equipment and technology. Performance of other functional duties and tasks as assigned will vary and be somewhat complex to assure efficient and optimal patient care. They will practices proper safety guidelines for themselves, support personnel and patients. The promotion of teamwork will be implemented through effective communication. This will ensure high levels of service and quality care are given for a positive experience for every patient. Technologist will resolve most questions and problems and refers only the most complex issues to higher level. Works under minimal supervision. May assist in training and checking the work of lower level employees. Maintaining the flexibility to be open to various shift times, holidays, and weekends is important.
Complexity of Duties
The work involves operating of radiology and CT equipment, including independent performance of a variety of routine radiographic examinations and performance of a number of more complex examinations under the direction of a radiologist. The examinations require coordination of the positioning of the patients and the operation of equipment. The technologist occasionally must use basic formula to set up standard operating procedures or to accommodate patients who are substantially more robust or frail that normal. The employee occasionally revises non-standard positioning and equipment set up to accommodate patients who are suffering from illnesses, deformities or injuries.
Contact with Others
Personal contacts are with patients, patient’s family, coworkers, Radiologists, students, vendors and other professional workers. Personal contacts are of the purpose of performing imaging studies on patients. Contacts with coworkers are to exchange information to resolve problems with equipment, procedures and rescheduling patients and to coordinate work with other technologists when working on procedures, which require a team effort. Contacts with patients are to explain the procedure to be performed, patients who are unfamiliar with imaging procedures and to direct patient’s on how to move to achieve correct positioning. Some patients are seriously ill, injured or nervous. This may require the incumbent to provide reassurance and comfort. Contacts with professionals outside the department are to demonstrate and explain practical problems and procedures in taking imaging procedures. Contacts with the Radiologist, in addition to receiving instructions, are to coordinate work efforts to resolve problems. Interpersonal skills are required along with tact, decorum, and professional etiquette. Consistently demonstrates customer service skills to patients and internal/external customers by displaying Right Way behaviors and skills.
The Privacy Act of 1974 mandates that the incumbent shall maintain complete confidentiality of all administrative medical and personnel records, and all other pertinent information that comes to his/her attention or knowledge. All types of information must be kept confidential. Must adhere to HIPPA and to the non-disclosure/confidentiality agreement of the CIHA in performance of duties. Must maintain HIPPA compliance at all times. The Privacy Act carries both civil and criminal penalties for unlawful disclosure of records. Violations of such confidentiality shall be cause for adverse action.
Close attention to detail and mental concentration for extended periods are required with systems problems and applications. This is a multi-tasking position, which is subject to frequent interruptions requiring varied responses. Must deal with multiple situations concurrently. Must frequently use creative thinking to complete tasks or solve problems. Must be able to stand for long periods with frequent squatting, twisting, bending, kneeling and reaching to prepare equipment, materials or objects in order to provide patient care or maintain patient environment. Must be able carry moderately heavy items such as detectors and supplies. Considerable physical effort is involved in positioning patients who are unable to assist cooperate, heavy lifting of totally incapacitated patients is done only with the help from other employees. May occasionally move more than 15 pounds.
Incumbent will work with minimal supervision of the supervisory Diagnostic Radiologic Technologist. The supervisor provides detailed instructions on new procedures and techniques, and advises on technical problems. Work is spot checked for diagnostic value and for methods used in conducting the examination. Textbooks, technical manuals and research/journals on radiology are available for additional guidance. The incumbent must maintain up-to-date knowledge of developments in the field on radiology recommend new methods, examinations and guidelines for adoption. Procedures change frequently due to new developments in the field.
Responsibility for Accuracy
The purpose of the work is to provide imaging studies for diagnosis and treatment to patients. The effect of the incumbent performance of duties directly relates to the correct or incorrect physician diagnosis and treatment. Clear and accurate studies are essential to enable the physician to evaluate and treat for patient’s conditions.
Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA’s guiding principles and core values. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service.