Cherokee Indian Hospital Authority is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans).  To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement

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Massage Therapist
Job Code:2022-04-028
Department:Procedural Suite
FT/PT Status:Regular Full Time
Salary Minimum45,512
Salary Midpoint56,891
Position Closes:

Job Responsibilities & Qualifications:

Primary Function

Provide direct massage therapist services to alleviate problems in patients’ neuro musculoskeletal systems.  Responsible for providing relation or treating body pain and discomfort through physical touch and moving a client’s muscles.  Duties include meeting with clients to determine the type of massage they needed to relieve pain or tension.    Provider will be in calibration with the patients’ primary care provider in regards to referrals and treatment. 


Job Description

  • Meet with patients to obtain information about their complaints, symptoms, medical history, diet, lifestyle, and psychological health.
  • Consults with patient before massage to identify and evaluate areas requiring therapeutic treatment.
  • Perform intake assessments by listening to patients’ concerns and reviewing medical records
  • Record patient data and keep detailed records of every treatment session
  • Consult with patients and offer techniques and ideas for them to improve their physical health and comfort
  • Provide appropriate documentation to substantiate third party billing efforts
  • Maintains professional certification through participation in appropriate programs of continuing medical education
  • Performs other duties as assigned


  • Must be a licensed Massage Therapist in the State of North Carolina
  • Completion of message therapy training program through an approved school or apprenticeship program required.
  • Must have Basic Life Support (BLS) certification. Can be acquired through the facility within 6 months following appointment to the position.
  • Will be proficient with 6 months


Job Knowledge

  • Professional knowledge of a wide range of concepts, principles, and practices in the field of Massage services.
  • Knowledge of the culture and medical health profile of the patient population.
  • Excellent verbal and written communication skills.
  • Great interpersonal relations, communication, and demeanor.
  • Strong observation skills to accurately evaluate patient’ demeanor and identify symptoms.
  • Skills in making appropriate diagnoses, choosing, initiating and modifying current therapies.
  • Ability to provide preventive service to healthy individuals including guidance in mental health and addictions and ability to teach individuals and families.
  • A great bedside manner and the ability to remain calm, empathetic and to patient while interacting with patients who suffer from severe disorders.
  • Ability to collect, organize record and communicate in a concise method.
  • Ongoing continuing education (CME) activities as required to maintain credentials and to say current in field.
  • Valid driver’s license is required.


Complexity of Duties

A successful Chiropractor candidate will have various prerequisite skills and qualifications that are needed to perform their duties successfully: 

  • Interpersonal skills: Chiropractors form relationships with clients to make them comfortable and receptive to therapy and to build a strong client base. 
  • Organizational skills: Chiropractors keep patient records and may assist in administrative duties such as scheduling appointments, filing and answering phones. 
  • Empathy: Chiropractors use empathy to listen to clients’ symptoms and respond sympathetically to clients’ needs. 
  • Motor skills and dexterity: Chiropractors use their hands to make adjustments to the spinal column and other joints of the body. 
  • Decision-making: Chiropractors assess and create a plan of treatment for their patients. They may also recommend other health care professionals if the patient’s needs are outside of their scope of practice. 


Supervision Received

The Massage Therapist receives supervision for the Director of Nursing for Primary Care and /or the Nurse Leads in Primary Care as well as the Executive Clinical Director





Contact with Others

Contacts are with patients, families, hospital personnel, and community agencies.  Contacts with patients, families, and hospital personnel are to exchange, provide, and obtain information concerning the patient’s physical and psychosocial health care problems, and needs.  Contacts with other health care or related disciplines within the hospital are for the purpose of collaboration and consultation. Tact, courtesy, and professional conduct are required to maintain positive working relationships. Utmost sensitivity and confidentiality is required when dealing with patients and families.


Confidential Data

The incumbent has access to highly confidential patient medical and personal information.  The Privacy Act of 1974 mandates that the incumbent shall maintain complete confidentiality of all administrative, medical, and all other pertinent information that comes to his/her attention or Knowledge.  The Act carries both civil and criminal penalties for unlawful disclosure of records. Violations of such confidentiality shall be cause for adverse action.



Work in the various services within the nursing department is mostly sedentary, yet requires walking, standing, bending, pushing, and lifting in helping patients to and from beds, wheelchairs, and stretchers.  These same activities are required in moving equipment and medical supplies. Will be subject to frequent interruptions requiring varied responses, which can cause distractions therefore, the incumbent must possess the ability to differentiate and prioritize many tasks at once.



The employee works primarily in a hospital, inpatient or outpatient clinical environment but may be required to work at other offices and locations. The work environment involves moderate risks of exposure to infectious disease, radiation, electrical hazards, and irritant chemical and explosive gases. Employee must strictly adhere to OSHA guidelines and protocol for maintaining sterile conditions.


Customer Service

Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA’s guiding principles and core values. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service.