Cherokee Indian Hospital Authority is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans).  To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement

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Training and Development Specialist
Job Code:2022-06-002
Department:Human Resources
FT/PT Status:Regular Full Time
Salary Minimum45,512.00
Salary Midpoint56,891.00
Position Closes:

Job Responsibilities & Qualifications:

Job Summary

Assist with design, development, delivery and administration of employee training and development programs, employee assessments, employee life-cycle management, and career and talent development

Essential Duties & Responsibilities

  • Endorse the business objectives, ethics and values of Cherokee Indian Hospital in accordance with the Mission, Vision and Values
  • Research, develop and apply career and talent development systems, understanding and demonstrating sound business strategy in the research, development, and application of career and talent development programs
  • Promote the integration of career and talent development research and work-based learning opportunities into development programs
  • Provide and coordinate training activities for employees to develop employability/promotability skills
  • Keep up to date with current best practices in training and development by going to meetings, attending conferences, joining training and development social media groups and attending relevant courses
  • Amend and revise programs as needed to reflect changes to the organization strategies
  • Influence and prolong the employee life-cycle 
  • Coordinate and track career and talent development, and skill enhancements for employees with the Training and Development Coordinator
  • Provide timely and appropriate reports and information to Training and Development Manager, HR Director and CEO
  • Work with Training and Development Manager, department managers and division directors to develop expectations and provide feedback on performance of employees
  • Provide annual training on performance feedback tools
  • Responsible for coordination of new hire development plan, shadowing, experiences, transitioning into departments, follow up for career and talent development opportunities
  • Adhere to regulatory, departmental and company policies/procedures in an ethical manner


Minimum Qualifications

  • BSBA in a related field from an accredited educational institution with a concentration in education, social work, counseling, training, organization development, business administration, human resources or related field required
  • Four years' experience in organization development, teaching adults, or training, with emphasis on adult learning practices required
  • Four years’ curriculum design experience required
  • Two years’ experience with a Learning Management System preferred
  • Experience in a Health Care setting preferred.


    Must demonstrate the following essential knowledge and skills:

  • Proven and demonstrated ability to design and deliver training following adult learning theory
  • Excellent oral and written communication skills with strong interpersonal skills
  • Excellent organizational skills
  • Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
  • Proficient in use of a Learning Management System
  • Neat, professional appearance with excellent personal hygiene
  • Ability to talk to people at many different levels of organization
  • Creative problem-solving abilities with ability to handle multiple priorities in a fast-paced environment
  • Establish and maintain relationships with employees at all organizational levels
  • Proven ability to effectuate cultural change and achieve performance objectives
  • Strategic planning, analytical and critical thinking skills required
  • Must be able to demonstrate program alignment to business strategy and department goals


Physical, Mental, and Environmental Demands

  • Must be able to stoop, bend, reach, kneel, twist and grip items
  • Must be able to respond to visual and aural cues
  • Must be able to read, write, speak and understand English
  • Must be able to work in small, shared office space
  • Must be able to lift up to 25 pounds
  • Must be able to work a flexible schedule including weekends, evenings and holidays


Customer Service

Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA’s guiding principles and core values. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service.