The purpose of this position is to manage and direct all Kitchen/Dietary Department functions including but not limited to managing all dietary staff, preparing budgets, setting menu pricing, ordering and working closely with our Nutritionists. The manager will also insure that the department is compliant with all Joint Commission requirement and Health Department standards.
Complexity of Duties
Incumbent follows general written and/or oral instructions, established policies and procedures and standard work practices for a dietary unit. Incumbent must use judgment in any situation not covered by the policies and procedures.
The incumbent will be performing many different duties related to the food service field, including planning, organizing, and developing methods to maintain the quality health care for hospital patients. Incumbent is responsible for maintaining and implementing the health care meal guidelines and special diets required by physicians for patients.
The incumbent is under the general supervision of the Engineering Director at Cherokee Indian Hospital. The manager must be able to work autonomously and without constant direct supervision. The day to day operation of the Dietary Department are the direct responsibility of the Dietary Manager.
Responsibility for Accuracy
The incumbent is responsible for all meals prepared for patients that at times will acquire special diets. Therefore, the incumbent will be directly responsible for the physical well being of patients at the Cherokee Hospital and any miscalculation of recipe or misread diet could impact upon a patient’s well being and possibly cause serious illness or death.
Contacts with Others
Personal contacts would be with hospital personnel, patients, patient families, vendors, and delivery personnel.
The purpose of contacts with hospital personnel would be to exchange information, with patients and patient families would be to explain food preparation, with vendors to obtain information in ordering supplies and equipment, with delivery personnel to receive deliveries checking for accuracy and completeness.
The Privacy Act of 1974 mandates that the incumbent shall maintain complete confidentiality if all administrative, medical, and personnel records, and all other pertinent information that comes to his/her attention or knowledge. The Privacy Act carries both civil and criminal penalties for unlawful disclosure of records. Violations of such confidentiality shall be cause for adverse action.
Work is primarily sedentary. Incumbent must be able to handle emergency type situation when a critical need exist and must be able to find certain food supplies immediately. Incumbent must be able to help stock and be able to lift heavy supplies. Must be able to left upward of 50 pounds. Incumbent must be visually alert to read, get data needed for supplies from vendors.
Work is performed in a clean, well lighted office. Work may be performed in a kitchen if in the process of supervising subordinates or in showing them how to accomplish a specific assignment.
Extent of Supervision
Supervises a department where incumbent is responsible for selection of staff, discipline, budgets, and dealing with personnel issues. Assigns and reviews work.
Scope of Supervision
Incumbent supervises and is responsible for the work of Cooks and Food Service Workers.
Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA’s guiding principles and core values. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service.