The primary purpose of the position is to provide medical care services to patients across the lifespan in the Emergency Department, Inpatient, and Analenisgi Inpatient. Providers will be primarily housed in the Emergency Department and deployed to Inpatient units if needed.
Emergency Department
Inpatient Units
Education/Experience/Minimum Qualifications
Job Knowledge
Requires a thorough knowledge of medical diagnosis, evaluation comma and treatment commensurate with advance practice provider certification. Also requires the ability to handle the problems of medically complex patients simultaneously. Work covers a range of patient care services from assessment through counseling, teaching and treating the full spectrum of emergency practice medical care period.
Works under the medical direction of the chief of medical staff and patient care protocols. Within these constraints, to provider will evaluate and treat most patients independently. Physician consultation is available on site for patients not fitting standard protocols or not responding to treatment. Works with medical staff to develop new patient care approaches, practices and procedures. Must stay in compliance with NC Nursing and Medical Boards and hospital policies regarding supervising physician agreements. All required documentation/forms for supervising physician and back up supervising physicians will be signed and kept on site per hospital policies.
A high degree of accuracy is required in the proper care of patients. Undetected errors could have minimal to life threatening results. Work is reviewed retrospectively through quality audits.
The provision of medical care requires that the incumbent shall maintain strict appropriate confidentiality regarding all patient information. The provider will have access to patient records and highly confidential information. The provider must function with utmost integrity to safeguard this information and comply with EBCI policy on confidentiality of patient records, Cherokee Indian Hospital Authority confidentiality policy and HIPAA requirements. Violations of confidentiality regulations will be subject to disciplinary action.
Has frequent contact with coworkers, other health professionals, and patients where tact, courtesy, and diplomacy are required to maintain positive relationships. Requires sensitivity to others while dealing with patients and their families. Purpose of contacts is to exchange information, gain assistance, and dispense data.
Job duties can be mentally and emotionally stressful at times. Close mental concentration and attention to detail are required. Physical activities require the ability to walk, sit, reach, bent, and lift while assisting patients to walk, transfer, or turn. Must have visual acuity, manual dexterity, and the ability to speak and hear. Must be able to lift 30 pounds. The Cherokee hospital provides 24 hours 7 day per week services.
Customer Service
Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA’s guiding principles and core values. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service.