To enhance the health of elders and provide individualized quality care to help support their focus on maintaining their health and aging gracefully.
Complexity of Duties
Job requires a thorough knowledge of medical diagnosis, evaluation, and treatment commensurate with mid-level provider certification. Also requires the ability to handle the problems of medically complex patients simultaneously. Work covers a range of patient care services from assessment through counseling, teaching, and treating the full spectrum of family practice medical care.
Works under the medical direction of the Chief of Medical Staff and patient care protocols. Within these constraints, the provider will evaluate and treat most patients independently. Physician consultation is available on site for patients not fitting standard protocols or not responding to treatment. Works with medical staff to develop new patient care approaches, practices and procedures.
Responsibility for Accuracy
A high degree of accuracy is required in the proper care of patients. Undetected errors could have minimal to life threatening results. Work is reviewed retrospectively through quality audits.
Contact with Others
Has frequent contact with coworkers, other health professionals, and patients where tact, courtesy, and diplomacy are required to maintain positive relationships. Requires sensitivity to others while dealing with patients and their families. Purpose of contacts is to exchange information, gain assistance, and dispense data.
The provision of medical care requires that the incumbent shall maintain strict appropriate confidentiality regarding all patient information. Will have access to patient record and highly confidential information. Must function with utmost integrity to safe guard this information. Complies with EBCI policy on confidentiality or patient records, Cherokee Indian Hospital Authority Confidentiality policy and HIPAA requirements. Violations of confidentiality regulations will be subject to disciplinary action.
Job duties can be mentally/emotionally stressful at times. Close mental concentration and attention to detail are required. Physical activities require the ability to walk, sit, reach, bend, and lift while assisting patients to walk, transfer, or turn. Must have visual acuity, manual dexterity, and the ability to speak and hear. Must be able to lift 30 lbs. The Cherokee Hospital provides 24 hour seven day a week services.
Works primarily in a hospital environment. The work environment involves moderate risks of exposure to infectious disease, radiation, electrical hazards, and irritant chemical, and explosive gases. Employee must strictly adhere to OSHA guidelines and protocol for maintaining sterile conditions.
Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA’s guiding principles and core values. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service.