Cherokee Indian Hospital Authority is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans).  To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement

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Peer Support Specialist
Job Code:2023-08-033
FT/PT Status:Regular Full Time
Salary Minimum17.12
Salary Midpoint19.26
Position Closes:

Job Responsibilities & Qualifications:

Primary Function

Provide individual and group peer support recovery services for individuals with substance use and/or psychiatric symptoms provided in the Recovery Center, other locations at CIHA and in the community. Provide input into programming for the Recovery Center and lead Recovery Center classes. This position requires 50% clinic based services and 50% community outreach services.

Job Duties

Direct Service Functions

  • Provide direct peer support services on an individual and group basis at home and in the community.
  • Facilitate small groups and classes in the Recovery Center.
  • Abide by the NC Certified Peer Support Specialist Code of Ethics.
  • Document all treatment and clinically significant events for the medical record in the manner prescribed by CIHA policies and procedures.
  • Follow all applicable privacy/confidentiality policies, procedures, and practices for maintenance and release of patient records and clinical information, including EBCI, CIHA, IHS, DHHS, HIPAA, JCAHO, CFR 42, 42 CFR or other licensing bodies.
  • Attend clinical staffing as an integral component of a treatment team, facilitating the discussion of patient data, and formulating changes to the treatment plan.
  • Provide care coordination and case management for clients as needed.
  • Provide direct assistance as needed for clients accessing recovery programs, and assist individuals to develop recovery management plans.
  • Works as part of a team with the Adult Services Manager and the Recovery Services Supervisor to plan and conduct recovery support activities in the community.
  • Provide written, telephonic and face-to-face consultation services to persons and organizations which affect clients including: physicians, hospitals, medical care providers, law enforcement officers, social services community agencies, schools, courts, and probation officers.
  • Provide regular support interventions via office, telephone and in the community to further engage clients in services
  • Make effective use of clinical supervision and consultation.
  • Participate in Beauty for Ashes and assigned learning circles as assigned.
  • Participate in community planning and implementation of programs to help resolve issues such as improving coordination of services or developing programs to serve the community.
  • Obtain continuing education as needed through in-service training and through access and tuition payment for approved training seminars and workshops.
  • Provide culturally appropriate approaches in engagement with community.
  • Direct service productivity standards may be required for this position.
  • Participate in extensive community outreach to individuals needing extra support.
  • Community outreach may consist of any or all of the following:
    • Meeting a person at their home or the last known location of where they are residing
    • Providing transportation to clients
    • Searching areas in the community for people that are disengaged and homeless.
    • Bringing services to a client outside their workplace.
    • Engaging a client’s designated support team.
    • Participating in a client’s care at other community organizations.

    Maintain a caseload of between 15-35 people at any given time. Providing timely services based on each person’s level of need.


    Administrative Functions

  • Work closely with the Recovery Services Supervisor to develop and manage the Recovery Center programming and class schedule.
  • Collect data and provide regular reports for department, executive management and CIHA board use.
  • Provide telephone support, reception and basic office support in support of the Recovery Center.
  • Represent CIHA in the community by serving in various meetings and workgroups as directed.
  • Monitor outcomes and make adjustments as needed to maximize positive outcomes for individuals.
  • Ensure use of evidenced based and emerging best practice in all recovery services.
  • Ensure Cherokee Culture is recognized and affirmed in recovery services.
  • Ensure appropriate use of cultural and alternative healing practices.
  • Assist individuals being served to access:
    • 12 step groups
    • Community and faith based services
    • GED and educational programs
    • Family support groups and programs
  • Promptly review and respond to any incidents or complaints according to CIHA policy.
  • Maintain and possess up to date outreach materials. (business cards, pamphlets, group schedules, program information, and Narcan kits)




  • High school diploma or GED: and
  • Lived experience with behavioral health and/or substance use; and
  • One year sustained recovery; and
  • Must possess valid drivers’ license
  • NC Peer Support Specialist certification or be willing to begin certification process within 60 days of hire.